We have a specialist team who deal with consumer rights claims. Whether you have bought something that turned out to be faulty or not as described, had sub-standard work carried out by tradesmen or garages, we are on your side. Retailers may try to fob you off with their own terms and conditions or, especially in the case of online businesses, just fail to engage with you. We will explain where you stand under the Law, what you can do to seek redress, and act on your behalf up to an including taking the case to the Courts if necessary.
We offer a free 30 minute initial consultation to get an understanding of your situation and what you wish to achieve. Simply call us on 01257 422 500 or use the Live Chat in the bottom corner of the page to arrange an appointment. You can call us 8.00am to 9.00pm Monday to Friday and 9.00am to 7.00pm on Weekends. You can also email us to request a call back.